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Whether you’re looking for information on our products, services, or policies, the FAQ Page Writer is designed to streamline your search for answers.

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frequently asked questions

Can’t find the information you’re looking for? No worries! Please feel free to send us a message. Our team of professionals will be more than happy to help you. Your satisfaction is our top priority, and we’ll make sure you have the perfect experience.

Are you a factory or trading company?

We are a hand tools & power equipments OEM factory located in Taizhou City, Zhejiang Province. Currently there are 2 factories with an annual output of more than 1 million units and more than 400 employees.

What's the delivery time?

CRESTONE & MATCHUP products are available from stock with lead times of 5-7 days for samples and 35-40 days for OEM & ODM orders.

What's your MOQ?

MOQ is 200 pieces for hand tools, 10 pieces for power equipments, and 500-1000 pieces per model for OEM products, but we do accept 100-300 pieces depending on the model.

What's your payment term?

We could accept L/C sight, T/T Paypal, Trade Assurance etc.

What's the difference between market other products?

Delivering products of superior quality, we provide you with the same high standards at prices that are both competitive and reasonable.

What about your service?

Enjoy the assurance of a one-year warranty, round-the-clock online support, and the expertise of our dedicated sales, QC, and art design teams.

do you have any questions?

craft your success with us!

*Unlock MATCHUP benefits: Minimum 20-unit orders, free samples, complimentary customization, and quick delivery. Connect now for top-notch service!